Ansorena 425 local 4 · Pucón · Chile · [email protected] · [email protected] · Phone/Fax (56) 452444040 · Mobile phone (56) 9-93536886
   
Home > How to buy our products
    How to buy our products:    
   

Besides the direct selling of our products at our store in Pucón, we also send them to customers in other towns within Chile and abroad. 

   
         
    Customers in Chile:    
   
  • If you want to buy one of our products, please contact us to check if it is in stock.
  • The shipment will be made by either certified mail (5-7 days) or by TurBus (1-2 work days). Depending where you are located in Chile and the urgency of your request, we can use another option, like Chilexpress.
  • The shipment will be paid by the customer, the cost varies according to the size and weight of the parcel and the place it is sent to.
    (For Example: 1 kilo to Santiago by Turbus aprox. Ch$ 2.500)
  • The payment can be made by a deposit in our bank account at BCI or by an electronic money transfer. At any rate, we will ask you to send us a copy of the receipt by e-mail or fax (45) 44 40 40.
  • Once we have verified the payment, we will send the parcel by the means previously agreed on, and we will send you a scanned copy of the receipt for your control.
  • Minimum amount for purchases in Chile: Ch$ 10.000
   
         
   

Customers abroad:

   
         
   
  • If you want to buy one of our products, please contact us to check if it is in stock.
  • The shipment is usually made as a small international parcel EMS and takes about two weeks to Europe or the USA. The shipment wil be paid by the customer. The estimated costs are:

    Weight of the parcel
    Price US$
    Up to 500 grams
    US$ 30
    Up to 1 kilo
    US$ 35
    Up to 2 kilos
    US$ 45

    (Prices are approximated. Please ask for current prices and/or other destinations.)
  • If your request is urgent, we can also use an international courrier (3 to 5 days), but in this case the minimal rate per shipment is around US$ 50 for up to 500 grams.
  • The payment can be made by PayPal, according to the conditions of the system in your country. We will give you the price in dollars you will have to transfer and the information about the account we use for it.
  • Once we have verified the payment, we will send the parcel by the means previously agreed on, and we will send you a scanned copy of the receipt for your control.
  • Minimum amount for international purchases: US$ 30
 
         
         

For more information, please contact us at:

TravelAid · Ansorena 425 local 4 · Pucón · Chile · [email protected] · [email protected]
Phone/Fax (56) 452444040 · Mobile phone (56) 9-93536886 · ·